Terms & Conditions

Last updated: July 3, 2026

1. Booking & Deposit

A booking is confirmed only once a signed contract has been returned and a 25% non-refundable deposit has been received. Dates cannot be held informally.

2. Balance & Payments

The full balance is due no later than 30 days before the event date. A refundable security deposit of $500 is due with the final payment and returned within 14 days after the event, less any charges for damage.

3. Cancellations & Postponements

• Cancellations 90+ days before the event: 50% of amounts paid (excluding deposit) refunded.
• Cancellations 30–89 days before: 25% refund.
• Cancellations within 30 days: no refund.
• One postponement to a date within 12 months is permitted at no additional cost, subject to availability.

4. Guest Count & Access

Final guest count must be confirmed 10 days before the event. Event access begins at the contracted time; overtime is billed at $450/hour and must be pre-approved. Load-out must be complete within 90 minutes of the event end.

5. Catering & Beverage

Downstreet Hall provides in-house catering. Outside caterers require prior written approval and a licensing fee. All alcohol must be served by our licensed bar staff. No outside alcohol is permitted.

6. Conduct & Damages

The client is responsible for the conduct of their guests and suppliers. Any damage to the venue, equipment or furnishings will be charged to the security deposit and, if exceeded, invoiced separately.

7. Prohibited Items

Open flames, confetti, glitter, silly-string, fireworks, nails, screws and adhesives on painted surfaces are not permitted. Battery LED candles and floral installations approved in advance are welcome.

8. Insurance & Liability

Clients are required to obtain event liability insurance of at least $1,000,000 naming Downstreet Hall as additional insured. We are not liable for personal items left on the premises.

9. Force Majeure

Neither party is liable for failure to perform due to events beyond reasonable control (natural disaster, government order, utility failure). We will work in good faith to reschedule.

10. Photography

Downstreet Hall may photograph the venue and general event scenes for marketing purposes. Guests will not be individually identified. Written opt-out is available on request.

For the current full contract or any clarification, contact info@devora.co.tz.